Connecting Your Instagram Account

  • Prior to logging into Conviva Social Insights, sign into Instagram with the account that is needed for analytics.
  • Log into the Conviva Social Insights Studio
  • Enter your supplied username and password
  • Upon signing in you will be prompted to connect your social channels 
  • Click Connect Instagram
  • You will be redirected to Instagram, where a confirmation will appear 
  • Click [Authorize as XYZ] 
  • Enable Conviva Social Insights access to basic information and public content to retrieve insights for accounts
  • Note: Conviva Social Insights only pulls media and analytics on Instagram accounts and Instagram does not share your password with us. 
  • Within 24 hours, your Instagram data will appear under the “Analytics” tab of Conviva Social Insights
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