Conviva Social Insights

Historical data is available to enterprise customers only.

Facebook Posts, Photos, Videos - One year from authentication (note that all Facebook live videos will only collect live data from the date of authentication forward)

Instagram - Insights For Posts/Videos will go back one month

Instagram Stories - No Historical Data available<br><br>Twitter GNIP - By request only

What historical data is available in Conviva Social Insights?

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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