1. Log in to the TikTok via the Web: https://www.tiktok.com/login
  • Use the same credentials that you use on the Mobile App
  • Click [Log in with email or username]
  • Enter the Username and Password

2. Once logged in a Verification step will need to be completed, example shown below.

3. Once logged in:

  • Navigate to the Icon in the upper right-hand corner
  • Click on the Icon
  • A Dropdown will appear
  • Choose View Analytics

4. Download the Overview CSV File

  • Choose Overview
  • Select 7 days_ TikTok allows for a download of 28 days, however for best practices Conviva recommends 7 days.
  • Click Download data
  • A prompt will allow you to select Xlsx or Csv
  • Always choose CSV
  • Download and Save

5. Download the Content Analytics File

  • Select Video Posts
  • Download the CSV File
  • Save the File

6. Once the files are downloaded, they can be imported into Conviva using the Directions outlined in Importing TikTok Data


Importing TikTok


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