Conviva Social Insights

Facebook Brand Pages are assigned to a personal Facebook account. Conviva Social Insights connects via the Facebook API and therefore cannot access any personal Facebook information including any page that is not branded.

Related Article: <a href="https://intercom.help/delmondo/getting-started/how-to-authenticate-your-facebook-and-instagram-account-into-delmondo" rel="nofollow noopener noreferrer" target="_blank">Authenticating your Facebook and Instagram</a>

When I authenticate Facebook, why it is asking for my personal account?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you