Connecting Your Facebook Pages
Prior to logging into Conviva Social Insights, sign into Facebook with the account with admin rights to the fan page you want to track.
Log into the Social Insights Studio: https://social.conviva.com/login
Enter your supplied username and password
Upon signing in you will be prompted to connect your social channels
Click Connect Facebook
A Facebook confirmation will appear Click [Continue as XYZ]
Enable Conviva Social Insights access to the e-mail and profile to pull your video insights for pages
Note: Conviva Social Insights only pulls analytics on Facebook Page accounts and we receive no personal Facebook permissions
Final authorization confirmation Click [OK]
Within 24 hours, your Facebook data will appear under the “Analytics” tab of Social Insights
Connecting Your Instagram Account
Prior to logging into Conviva Social Insights, sign into Instagram with the account that is needed for analytics.
Log into the Conviva Social Insights Studio
Enter your supplied username and password
Upon signing in you will be prompted to connect your social channels
Click Connect Instagram
You will be redirected to Instagram, where a confirmation will appear
Click [Authorize as XYZ]
Enable Conviva Social Insights access to basic information and public content to retrieve insights for accounts
Note: Conviva Social Insights only pulls media and analytics on Instagram accounts and Instagram does not share your password with us.
Within 24 hours, your Instagram data will appear under the “Analytics” tab of Social Insights.