If my password changes on a social channel, do I need to update in Conviva Social Insights? | Conviva Social Insights Help Center

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If my password changes on a social channel, do I need to update in Conviva Social Insights?

If my password changes on a social channel, do I need to update in Conviva Social Insights?

Written by Nick Cicero

Updated over 6 years ago

Yes.

To reconnect, log into Conviva Social Insights.

You will be prompted to Re-Link the account

or

a) Navigate to Settings

b) Re-connect the appropriate channel