Conviva Social Insights

Facebook Brand Pages are assigned to a personal Facebook account. Conviva Social Insights connects via the Facebook API and therefore cannot access any personal Facebook information including any page that is not branded.

Related Article: <a href="https://intercom.help/delmondo/getting-started/how-to-authenticate-your-facebook-and-instagram-account-into-delmondo" rel="nofollow noopener noreferrer" target="_blank">Authenticating your Facebook and Instagram</a>

When I authenticate Facebook, why it is asking for my personal account?

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