Group 65
Go to Conviva Social Insights
All Collections
Getting Started
Getting Started
New users start here
16 articles in this collection
Written by
Nick Cicero,
Tara Van Skiver,
and
Arin Segal
How to Add a User to Social Insights?
Written by
Tara Van Skiver
Updated over a week ago
What Types of Paid vs Organic Impressions Does Conviva Social Insights Measure?
Paid vs Organic Metrics Tracked Across Conviva Social Insights
Written by
Arin Segal
Updated over a week ago
Why are Instagram Stories not populating in the Studio?
Instagram Stories
Written by
Tara Van Skiver
Updated over a week ago
How to Authenticate your Facebook and Instagram Account into Conviva Social Insights
Written by
Nick Cicero
Updated over a week ago
Once I connect when will data appear in Conviva Social Insights?
Written by
Nick Cicero
Updated over a week ago
How do I Connect my YouTube Channel?
Written by
Nick Cicero
Updated over a week ago
Where do I log into Conviva Social Insights?
Written by
Nick Cicero
Updated over a week ago
What Role do I need to be on Facebook to capture Live Video and Instagram Data?
Written by
Nick Cicero
Updated over a week ago
If my password changes on a social channel, do I need to update in Conviva Social Insights?
Written by
Nick Cicero
Updated over a week ago
Can multiple users work in Conviva Social Insights at once?
Written by
Nick Cicero
Updated over a week ago
Why am I not seeing one of the social channels for my Brand Account?
Written by
Nick Cicero
Updated over a week ago
When I authenticate Facebook, why it is asking for my personal account?
Written by
Nick Cicero
Updated over a week ago
I’m an admin on multiple Facebook pages. Can I select which accounts to allow Conviva access to?
Written by
Nick Cicero
Updated over a week ago
Who Can I Contact if There is an Issue?
Written by
Nick Cicero
Updated over a week ago
How do I set up Facebook Live Analytics?
Written by
Nick Cicero
Updated over a week ago
How can I authenticate multiple Instagram, Twitter, or YouTube accounts?
Written by
Nick Cicero
Updated over a week ago